This position will manage the day to day operations of the following departments: Hematology, Chemistry, Molecular, Flow Cytometry and Microbiology, as well as oversee and provide support to the leadership and employees of these departments.

Job Duties/Responsibilities

• Manage the day-to-day operations of the Hematology/Chemistry, Molecular/Flow Cytometry, and Microbiology laboratories.

• Oversee and provide support to a team of supervisors and laboratory staff within laboratory functional areas.

• Monitor the monthly productivity of designated areas of responsibility and report any deviations.

• Manage the productivity of direct reports using various performance metrics.

• Work collaboratively with the sales and operations teams to establish strong working relationships with clients.

• Review staffing models to address inefficiencies and implement changes when necessary.

• Drive customer and patient satisfaction ensuring timely responses to all matters.

• Monitor the overtime spending and overall budget on a regular basis.

• Assist with the leasing of new locations in a designated area.

• Maintain the required personnel to meet metrics and ensure staff is properly trained.

• Work cross-functionally within the division to create efficiencies and improve production.

• Provide recognition, feedback and constructive criticism to the entire team.

• Address and resolve any customer or client related issues in a timely manner.

• Report any performance, compliance or staffing related issues.

Requirements

Requirements

• Bachelor's degree in Medical Technology or a relevant concentration

• Minimum 3 years of experience as a medical technologist in a clinical laboratory, 5+ preferred

• 3+ years supervisor experience or leadership experience preferred

• Experience in a high volume clinical laboratory environment

• Strong working knowledge of quality assurance practices and procedures

• Understanding of laboratory operations as well as policies and procedures

• ASCP Certification required. Specialty Boards a plus (Special Hematology, Special Chemistry)

• Ability to problem solve and provide solutions under minimal supervision

• Prior experience with managing costs and the overall budget preferred

• Proven success in training and developing both technical and non-technical employees

• Excellent computer skills; experience with an LIS

• Strong communication skills; both written and verbal

• Ability to handle the physical requirements of the position

• Must possess a valid Drivers License

Shift

1

Schedule

Monday-Friday, 8:00am to 5:00pm

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.