Laboratory Corporation of America Technical Customer Service Representative in Seattle, Washington
Primarily, acts as a technical reference within the testing department's Customer Service area while functioning as a liaison between LabCorp and its accounts in resonse to inquiries and problems. Serves as a liaison between Seattle Laboratory's technical staff, Technical Director, Medical Director, and Client Services in resonse to inquires and problems. Researches, troubleshoots, and resolves customer problems. Performs a wide variety of administrative/clericial duties.
Secondarily, performs a variety of laboratory tests and assays in accorance with established policies, procedures, and regulations in a designated technical department. Interprets results, subject to verification by Technologist/Supervisor, and providing allowance by State regulations.
Must be a medical lab technician (ASCP) or equivalent. Experience with automated instrumentation and manual testing in hematology, chemistry, and/ or microbiology desirable. Ability to express self concisely, accurately and effectively both verbally and in writing. Ability to interact positively with clients, physicians and all staff.
Monday - Friday 7:00am - 4:00pm
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.