Job Duties/Responsibilities

• Act as a liaison between LabCorp and the client base

• Conduct outbound calls to existing and prospective clients to grow business

• Partner with the outside sales team to build relationships with clients

• Communicate with client base on a regular basis to maintain service levels

• Provide information and educational material about our services to the clients

• Identify and evaluate client needs based on information provided

• Work with specific clients on a daily basis to resolve any matters

• Research and troubleshoot customer requests

• Work with sales team to better educate the client

Requirements

• Bachelor's degree preferred or in lieu of degree, 3-5 years of experience in customer service

• Previous sales experience is a plus

• Experience in the medical/healthcare industry is a preferred

• Familiarity with medical/laboratory terminology

• Excellent communication skills; both written and oral

• Strong organizational, follow-up and time management skills

• Ability to work independently and in a team environment when needed

• Proficient in Microsoft Office

Shift

1

Schedule

Monday - Friday (8:30am - 5:00pm)

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.