Laboratory Corporation of America Regional Quality Manager-Arizona in Phoenix, Arizona

The Quality Manager is responsible for the Quality programs, systems, processes and procedures and that the performance and quality of services conform to established regulatory and accreditation requirements within the assigned laboratory or geographic region. Leads the internal and external audit program and resolution of audit and inspection findings; manages the internal and external proficiency testing program, manages the nonconforming event program and facilities continuous improvement. Oversees compliance with CLIA, CAP, ISO 15189 and other regulatory and accreditation requirements.


1) Promote a culture of quality

2) Partner with laboratory leadership to develop quality goals and objectives.

3) Ensure all laboratories within the assigned area(s) maintain current federal, state and local licensure and accreditations, as applicable.

4) Provide guidance for laboratories in implementing policies with respect to regulatory and accreditation requirements.

5) Audit laboratories to identify quality issues, nonconformities and opportunities for improvement.

6) Formulate responses to accreditation and regulatory citations, nonconforming events and complaints.

7) Monitor outcomes of root cause analysis, corrective action and effectiveness checks.

8) Facilitate process improvement activities.

9) Collect summary data for management reports regarding quality indicators, internal and external audit outcomes, and complaints.

10) Provide and ensure training for LabCorp quality policies and procedures.

11) Maintain and coordinate communications between laboratories in the assigned area(s), provide assistance where indicated on quality related issues.



Normally a B.A./B.S. in Biology w/4-5 years of Clinical Laboratory experience, including 5 years in Quality Assurance and/or Quality Management.

Preferred Requirements:

At least 2 years of Supervisory experience

Experience with genomics testing




Monday - Friday 8am-5pm

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.