Laboratory Corporation of America Part-time Customer Service Support Representative in McLeansville, North Carolina
The Revenue Cycle Management division is seeking a Customer Service Support Rep to join their Patient Billing Call Center!
Seeking energetic, passionate customer service focused individuals who seek alternative solutions to challenging patient billing issues.
Answer 35-45 inbound calls per day from patients, doctor's office, private insurance carriers, etc..
Collect payments from patients for outstanding balances.
Routinely utilize multiple resources to resolve patient inquires while on the phone and while working correspondence.
Telephone statistics and collection goals must be maintained as a part of the job duty.
Ability to become proficient with processes after completing a structured training program.
Prior experience in medical billing and call center experience is a plus.
Routinely process correspondence received from patients who are inquiring or have questions about their laboratory services
License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.
SCHEDULE: Must be available to work a variable schedule, Mon-Fri and be available during the hours of 10am-5pm. This position is part-time and will be for 20 hours per week.
Must be available to work a variable schedule, Mon-Fri and be available during the hours of 10am-5pm. This position is part-time and will be for 20 hours per week.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.