Laboratory Corporation of America Quality Manager- Dublin, OH (Columbus Metro area) in Dublin, Ohio
LabCorp in Dublin, Ohio has a great opportunity for a Quality Assurance Manager. Come join an industry leader to grow your career in the Medical Laboratory field.
The Quality Manager is responsible for the quality programs, systems, processes and procedures and that the performance and quality of services conform to established regulatory and accreditation requirements within the assigned laboratory or geographic region. The Quality Manager also oversees compliance with CLIA, CAP, ISO 15189 and other regulatory and accreditation requirements; leads the internal and external audit program and resolution of audit and inspection findings; manages the internal and external proficiency testing program, manages the nonconforming event program and facilitates continuous improvement.
Promote a culture of quality
Partner with laboratory leadership to develop quality goals and objectives.
Develop positive and supportive working relationships with laboratory management in the assigned areas.
Ensure all laboratories within the assigned areas maintain current federal, state and local licensure and accreditations, as applicable. Maintaining a regulatory readiness at all times.
Provide guidance for laboratories in implementing policies with respect to regulatory and accreditation requirements.
Audit laboratories to identify quality issues, nonconformities and opportunities for improvement.
Oversight of proficient testing program.
Formulate responses to accreditation and regulatory citations, nonconforming events and complaints.
Monitor outcomes of root cause analysis, corrective action and effectiveness checks.
Facilitate process improvement activities.
Prepare and lead monthly Quality Meetings and records accurate minutes to communicate site progress as measured by Key Performance Indicators.
Collect summary data for management reports regarding quality indicators, internal and external audit outcomes, and complaints.
Participate and/or lead in Quality meetings, Improvement teams and Regulatory initiatives
Provide and ensure training for LabCorp quality policies and procedures.
Maintain and coordinate communications between laboratories in the assigned areas, provide assistance where indicated on quality related issues.
Provide excellent communication with the Divisional Quality Director.
Other job duties as applicable.
Required Education, Experience, Skills and Qualifications:
Bachelor's degree in Chemistry, Biology, Clinical Laboratory Science or related field or equivalent education and experience
At least 5+ years of Quality Assurance, and/or Quality Management experience w/ 2+ years of supervisory experience
Must possess knowledge ISO and CAP regulatory requirements
Excellent communication and interpersonal skills including written, verbal, and listening skills
Excellent research and problem resolution skills
Travel up to 10%
Monday to Friday 8 to 5.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.