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Laboratory Corporation of America Senior Business Analyst in Burlington, North Carolina

Labcorp's Transformational Technology group seeks a seasoned Business Analyst who is passionate about improving how employees interact with the technologies needed to perform their job duties. The ideal candidate will bring a user-focused mindset to implementing cutting-edge technologies at an enterprise scale.


  • Proven ability to apply Design Thinking concepts to incorporate user feedback into an iterative software development cycle

  • Experience in understanding how to interpret customers' business needs and translate them into application and operational requirements

  • Experience in grooming stories in preparation for the development cycle

  • Prior development background a plus


  • Conduct user observations and stakeholder workshops to extract business requirements

  • Partner with User Experience Architects to ensure features enhance efficiency and streamline user workflows

  • Work with project managers, developers, and product owners to create strategic development roadmaps based on stakeholder priorities and business goals

  • Collaborate with development and QA to compose Behavior Driven Design test scenarios (Gherkin / Cucumber)

  • Route user feedback and problem reports for proper escalation and prioritization

  • Create process and user workflow diagrams

  • Manage Jira Kanban boards with team updates

  • Break down user stories into tasks ready for the development cycle

  • Perform demos and software training on newly developed features


License/Certification/Education: Normally requires a B.S. Degree in Computer Science w/7+ years of experience.


  • Superb critical thinking skills

  • Knowledge of business process modeling and redesign concepts

  • Ability to facilitate meetings and develop professional presentations

  • Familiarity with project management principles, such as scope, deliverables, timelines, and cost / benefits

  • Strong ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to achieve project goals

  • Ability to communicate systems and procedural changes to end users through excellent written and oral communications




M-F 8-5

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.