Labcorp's Transformational Technology group seeks a seasoned Business Analyst who is passionate about improving how employees interact with the technologies needed to perform their job duties. The ideal candidate will bring a user-focused mindset to implementing cutting-edge technologies at an enterprise scale.

Experience:

• Proven ability to apply Design Thinking concepts to incorporate user feedback into an iterative software development cycle

• Experience in understanding how to interpret customers' business needs and translate them into application and operational requirements

• Experience in grooming stories in preparation for the development cycle

• Prior development background a plus

Tasks:

• Conduct user observations and stakeholder workshops to extract business requirements

• Partner with User Experience Architects to ensure features enhance efficiency and streamline user workflows

• Work with project managers, developers, and product owners to create strategic development roadmaps based on stakeholder priorities and business goals

• Collaborate with development and QA to compose Behavior Driven Design test scenarios (Gherkin / Cucumber)

• Route user feedback and problem reports for proper escalation and prioritization

• Create process and user workflow diagrams

• Manage Jira Kanban boards with team updates

• Break down user stories into tasks ready for the development cycle

• Perform demos and software training on newly developed features

Requirements

License/Certification/Education: Normally requires a B.S. Degree in Computer Science w/7+ years of experience.

Skills:

• Superb critical thinking skills

• Knowledge of business process modeling and redesign concepts

• Ability to facilitate meetings and develop professional presentations

• Familiarity with project management principles, such as scope, deliverables, timelines, and cost / benefits

• Strong ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to achieve project goals

• Ability to communicate systems and procedural changes to end users through excellent written and oral communications

Shift

1

Schedule

M-F 8-5

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.