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Job Information

Labcorp Dispatcher / Logistics Coordinator in Albany, New York

Job Duties/Responsibilities

  • Utilize route management software to schedule, coordinate and dispatch specimen pickups

  • Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)

  • Responsible for specific service area to ensure best possible solutions for client

  • Achieve location productivity and expense targets while meeting customer expectations

  • Ensure a balance between customer response time, accuracy and cost/productivity targets

  • Follow standard procedures for field requests for service and dispatching calls

  • Problem solve and provide potential resolutions for any specimen related issue

  • Utilize multiple databases to process requests and inquiries

  • Performs a variety of administrative/clerical duties as needed


  • High school diploma or equivalent

  • Prior experience in logistics, customer service or operations

  • Experience working in a medical courier environment is preferred

  • Familiarity with route management software is a plus

  • Basic computer and typing skills; Proficient in Microsoft Office

  • Strong communication skills; both written and verbal

  • Excellent organizational and time management skills

  • Strong attention to detail with the ability to multitask




Tuesday - Saturday (10:00am- 6:30pm)

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.